:::image type="content" source="./media/outlook-contacts-folder-not-sync/delete-contacts.png" alt-text="Screenshot that shows the target contacts selected in the list.":::įrom the Actions menu, select Delete Messages. To delete the contacts in the list, hold down the Ctrl key, and then click to select the individual contacts. :::image type="content" source="./media/outlook-contacts-folder-not-sync/open-contacts-table.png" alt-text="Screenshot that shows the Open contacts table option selected after right-clicking Skype for Business Contacts."::: Locate and right-click Skype for Business Contacts. :::image type="content" source="./media/outlook-contacts-folder-not-sync/expand-contacts.png" alt-text="Screenshot that shows Root Container selected to expand Contacts."::: In the left column, locate and click to expand Root Container, expand Top of Information Store, and then expand Contacts. :::image type="content" source="./media/outlook-contacts-folder-not-sync/open-store.png" alt-text="Screenshot that shows the Open store tab selected in the list."::: In the window that opens, right-click the default Exchange mailbox store in the list, and then click Open store. :::image type="content" source="./media/outlook-contacts-folder-not-sync/choose-profile.png" alt-text="Screenshot that shows the Choose Profile window."::: In the Choose Profile box, type or click the arrow to select the name of the Outlook profile for the affected user, and then click OK.
:::image type="content" source="./media/outlook-contacts-folder-not-sync/session-logon.png" alt-text="Screenshot that shows the logon tab selected on the Session menu."::: To start a session, select Logon from the Session menu. :::image type="content" source="./media/outlook-contacts-folder-not-sync/select-two-options.png" alt-text="Screenshot that shows two target options selected in the Options dialog box."::: In the Options dialog box, click to select Use the MAPI_NO_CACHE flag when calling OpenEntry and Use the MDB_ONLINE flag when calling OpenMsgstore, and then click OK. :::image type="content" source="./media/outlook-contacts-folder-not-sync/tools-options.png" alt-text="Screenshot that shows the Options selected under the Tools menu."::: :::image type="content" source="./media/outlook-contacts-folder-not-sync/mfc-mapi-notes-box.png" alt-text="Screenshot that shows the M F C Mapi usage notes box."::: If you're prompted, click OK on the usage notes box.
#Outlook and skype for business not syncing install
And the contacts will no longer cause stale information to replicate.ĭownload and install MFCMapi from the following Microsoft website: MFCMAPI.Ĭlose Skype for Business and Microsoft Outlook. After the following steps are performed, the Contacts folder will remain, but the contacts won't.
The steps to remove the contacts in the Contacts folder should only be performed by an administrator. To work around this issue, you can remove the contacts in the Outlook Skype for Business Contacts folder (but not the Contacts folder itself). In these scenarios, the Outlook Skype for Business (formerly Lync) Contacts folder doesn't sync with your Skype for Business contacts as the folder previously did. This stale data may still sync to Skype for Business contacts.
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